Retail Services

SERVICE & MAINTENANCE
Based on our on-site evaluation and assessment Rocklyn offer bespoke and flexible service & maintenance contracts tailored to your specific requirements. Rocklyn recognise that regular and planned maintenance ensures the longevity of your products and provide you with fully legislated and compliant products.

Customer Trolley's
With over 35 years experience providing the biggest names in both the Irish and UK retail sector, Rocklyn have become the market leader in managing and maintaining your trolley fleet. Rocklyn carry out all trolley maintenance on site with our mobile, fully kitted maintenance and powerwashing vehicles.
We provide original part replacements and our fully trained and qualified engineers will ensure your product is fit for purpose whilst ensuring there is no disruption to your store operations.
We also ensure warranties are recognised by the
suppliers, and report any issues and recommendations to reduce damages, eg retraining staff in retrieval methods (70% of trolley damages are caused during trolley retrieval), personnel, again avoiding accidents and injury claims.

Shelters & Car Park Furniture
Rocklyn maintain all types of shelters and walkways including trolley parks, covered walkways and canopies, smoking and cycle shelters. We also repair and maintain bollards, seating and entry systems.

Customer Guidance Systems
Store security, customer guidance and self service systems have become an essential aspect of the 21st century retail trade. Rocklyn not only supply and install all variations of customer guidance and self service systems, but provide a comprehensive service and maintenance program to maximise the efficiency of your product.

Checkout Systems
Checkouts play a critical role in every trade area and it is essential they are operational at all times to ensure smooth customer flow and staff efficiency.
Rocklyn ensure their staff are kept up-to-date on the latest products and technology to ensure a quick response and not disrupt trade through peak trading hours.

DE-ICING & SNOW CLEARANCE
Using the latest equipment and expertly trained operatives, our professional service uses highly accurate weather forecasting to ensure your premises are always kept free of ice and snow

LOGISTICS
Rocklyn offer a logistics/transport service for supermarket trolleys and other equipment.
We have a fleet of transport vehicles including a 40 ft two tier vehicle with double deck taillift to ensure trolley distribution is carried out in accordance with all health & safety regulations. With Rocklyn’s specialist vehicles, store staff need not get involved with unloading and reloading lorries. This is a breach of health and safety, unloading trolleys is dangerous and must be handled by trained personnel, again avoiding accidents and injury claims. If buying trolleys direct from manufacturers, this service is unlikely to be offered as most will use general haulage companies.
Rocklyn can also handle trolleys on your behalf checking loads for quality standards, nestability issues etc.